Summary/Objective: The Trust Officer is responsible for developing, implementing, and administering all aspects of the Bank’s Trust Department. Serves as relationship manager and fiduciary advisor to provide trust administration for client relationships. Balances the interests of FNB and, as Trustee, administers the trust in good faith per the terms and purpose of the trust instrument while balancing the interests of the trust beneficiaries. Acts impartially in investing, managing, and distributing the trust property and giving due regard to the beneficiaries’ respective interests. Advises the Board of Directors, Senior Management, and Bank personnel of emerging Trust issues and consults and guides the Bank in establishing controls to mitigate risks. Assures compliance with all Bank policies and procedures and all applicable state and federal banking regulations.
Senior Trust Officer
Develops, implements, and administers all aspects of the Bank’s Trust Program.
- Assists independent, state, and federal regulator auditor inquiries.
- Reviews and writes compliance-related policies and procedures.
- Makes recommendations to the Board of Directors and Senior Management when appropriate.
- Submits annual reports to the Board of Directors detailing trust issues.
- Manages the overall trust administration function and activities, including staff selection, training, management, and profitability.
- Develops and maintains a profitable department by ensuring efficient, quality account administration.
- Develops, oversees, and participates in business development activities. Demonstrates highly developed sales, client contact, and relationship management skills, including developing targeted business plans.
- Provides trading orders for investments held in trust accounts.
- Develops new account relationships through community and professional visibility.
- Minimizes bank’s liability exposure by complying with established policies and procedures and enforcing controls, ensuring that staff complies. Ensures compliance with all applicable reporting and recordkeeping requirements.
- Communicates with clients and responds timely to inquiries. Will processes, solve, and answer complex customer transactions, problems, or inquiries.
- Performs required account reviews and participates in trust oversight committees.
- Presents and participates in decisions involving proposals for digression from policy and exercising of discretionary powers.
- Works closely with the Executive Management Committee to review reports; organizes plans and makes recommendations for major Trust initiatives involving functional changes within the Bank.
Leadership and Management Responsibilities:
- Mentor and coach direct reports.
- Regularly review the job performance of direct reports. Ensure all performance review documentation is in employees’ personnel files in electronic format.
- Manage turnover to ensure and promote employee longevity and continuity.
- Provide opportunities for promotion from within to increase employee loyalty.
- Provide opportunities for leadership to develop emerging talent.
- Work with Human Resources on all hiring and employee onboarding activities and terminations to ensure the Bank follows all appropriate legal processes and keeps documentation on file.
- Work with HR on employee education and training opportunities for Trust employees. Ensure all employees attend required regulatory training.
- Ensure all positions have a backup and critical positions have a succession plan.
- Knowledgeable of bank policies, procedures, and regulations
- Maintains a proficient knowledge of all Trust rules and regulations.
- Strong knowledge of personal trust, investment, and wealth management.
- Attend training on bank/job-related topics.
- Strong organizational, analytical, and problem-solving skills
- Ability to work both independently and as part of a team
- Strong planning and problem-solving skills.
- Detail oriented
- Candidate must possess leadership ability and collaboration skills to work with all areas of the bank
- Candidate must act professionally at all times
- Able to handle confidential information
- The ability to read and interpret legal documents, vendor contracts, policies, procedures, audit reports, examination reports, etc.
- A detective, someone with an intuitive sense of detail
- Proficient in Microsoft Suite (Word, Outlook, Teams, PowerPoint, and Excel)
- Computer savvy: able to learn new software quickly
- Self-motivated and persistent in following through and learning quickly
- Excellent interpersonal, verbal, written, and communication skills
- Independent decision maker within authority limits
- Commitment and continuous demonstration of ethical behavior and willingness to adhere to all company policies and current financial legislation.
- Conform to the Bank’s core values which are:
- Exceptional Customer Service- Everyone matters, always.
- Family Driven- Ours, yours, we put family first.
- Community Focused- Our communities are the backbone of our business.
- Communication- Open, clear, and honest communication is key.
- Teamwork- Individuals working together to achieve a common goal
- Education: A college degree in business management or equivalent work experience
- Experience: minimum of five to seven years’ experience in banking and seven years’ experience in trust administration
- Attorney, JD, CTFA, CFA, CFP, or other professional designations a plus
- Considerable knowledge of estate settlement, income, estate, and multi-generational taxation and trusts
- Thorough knowledge of fiduciary law, tax implications and practices in multiple jurisdictions, trust accounting/reporting, and other regulatory compliance requirements
This position has no direct supervisory responsibilities and may serve as a coach and mentor for other positions in the organization.
To apply for this position, please submit resume by email to Nick Thom at firstname.lastname@example.org
First Northern Bank is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. First Northern Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-684-2211.
- Normal office environment.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to type, carry, handle, and feel objects; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 25 pounds and more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Occasionally exposed to upset customers when performing everyday activities and other banking services.
*The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This document is intended to describe the general content and performance requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements and does not imply a contract.